Responsible Gambling

At VGS33, we are committed to promoting responsible gambling. Gambling should be a form of entertainment — not a way to make money. While most people play for fun, we recognise that gambling can become a problem for some.

Stay In Control

  • Gamble only for entertainment — not to make money.
  • Set a budget and stick to it — avoid chasing losses.
  • Take regular breaks and monitor the time you spend playing.
  • Avoid gambling when stressed, upset, or under the influence of alcohol/drugs.

Tools That Can Help

If you want extra support, you can use practical tools to stay in control. Depending on availability, these may include:

  • Deposit limits: set a maximum amount you can deposit in a day/week/month.
  • Loss limits: set a cap on how much you’re willing to lose over a period.
  • Time/session limits: limit playtime and schedule breaks.
  • Reality checks: reminders to help you track time and spending.
  • Time-out: take a short break from gambling.
  • Self-exclusion: block access for a longer period when you need it.
To request limits, time-out or self-exclusion, contact our support team. We may ask for verification to protect your account.

Support For Problem Gambling

If gambling is no longer fun, or it’s affecting your life, support is available. You don’t have to manage it alone.

Underage Gambling Prevention

VGS33 is intended for adults only (18+). Underage access is strictly prohibited. We may use age verification measures and encourage parents/guardians to monitor minors’ access to online content.

Responsible Gambling FAQ

What is responsible gambling?

Responsible gambling means playing for entertainment, setting limits, taking breaks, and avoiding chasing losses. If gambling causes harm, it’s best to seek support early.

What tools can help me stay in control?

Tools can include deposit limits, loss limits, time/session limits, reality checks, time-outs and self-exclusion. If you need help applying these, contact support.

How do I self-exclude or set account limits?

Contact VGS33 support via live chat or email to request a time-out, limits, or self-exclusion. Verification may be required to protect your account.

Where can I get help in Australia?

Gambling Help Online provides confidential support in Australia. You can also explore peer support via Gamblers Anonymous.

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